Privacy Policy

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "SITE"). By accessing or using this site, you agree to these terms of use. If you do not agree to these terms you may not use this site.

Copyright

All site design, text, graphics, interfaces, and the selection and arrangements thereof are ©2006 Gioia Company LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Gioia Company LLC or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Gioia Company LLC is strictly prohibited.

Trademarks

All trademarks, service marks, and trade names are proprietary to Gioia Company LLC or other respective owners that have granted Gioia Company LLC the right and license to use such Marks.

Disclaimer

THIS SITE IS INTENDED FOR USERS OVER THE AGE OF 18. THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, Gioia Company LLC DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED, WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, Artistica, Inc. DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

Limitation of Liability

IN NO EVENT SHALL Gioia Company LLC BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF gioiacompany.com  HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

External Sites

This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that Gioia Company LLC is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

Our Address http://www.gioiacompany.com  ©GioiaCompanyLLC

Delivery and Shipping:

Since all of our products are artisan quality made by small family studios, we carry a small, specialized inventory. If items are in stock, we will ship within 5 days of receiving your order. If we are out of stock we can accept special orders which take 8-12 weeks. We will do all that we can to make the waiting period as short as possible. We will keep you informed of the status of our order. All items are shipped from California please account for shipping time of 5 business.

Returns: We do not offer refunds but we will accept merchandise returns for full credit within 7 days of receipt of merchandise. To arrange a return, please call us at 408.640.6628 or contact us via email at gioiacustomerservice@yahoo.com.

Information Collection and Use

Gioia Company collects personally identifiable information from individuals who provide it voluntarily and knowingly by signing up for mailing lists, filling out forms, etc... This information is used to fulfill your requests for certain products and services, and to contact you about specials, news, and new products. Gioia Company also automatically receives and records information on its server logs from your browser including your IP address and the page you requested. We combine this information with similar information collected about all other visitors. By collecting this information, we learn how to best tailor our website to our visitors.

Information Sharing and Disclosure

Gioia Company will not sell or rent your personally identifiable information to anyone. Gioia Company may send personally identifiable information about you to other companies or people when:

* We have your consent to share the information;

* We need to share your information to provide the product or service you have requested;

* We respond to subpoenas, court orders or legal process; or

* We believe in good faith that it is necessary to prevent a crime or an injury to ourselves or third parties

Choice/Opt-Out, Correct/Update, or Contacting Gioia Company. We will do our best to correct any email address errors at your request. You may also contact us by sending email to:

info@gioiacompany.com

Changes to this Privacy Policy

Gioia Company may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.

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ATTENTION PAYPAL USERS

After your payment is completed, please wait until your browser is automatically redirected back to our online store. Do not hit the back button during the checkout process. If you have any problems please call us at: 408-640-6628. Thank you.